3CX Edition Comparison

General Features

 

PBX Edition (Free)

Standard

Pro

Enterprise

Extensions

Unlimited

Unlimited

Unlimited

Unlimited

Number of Simultaneous Calls Supported

8

> 1,024

> 1,024

> 1,024

Call Logging

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Call Forward on Busy or No Answer

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Call Routing by DID

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Auto Attendant / Digital Receptionist

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Voicemail/ Music on Hold

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Central Phonebook

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Call Transfer

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MWI – Message Waiting Indicator

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Supports Popular SIP Phones

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Ring Extension & Mobile Simultaneously

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Automatic Pickup on Busy

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Supports SIP Trunks/ Gateways

1

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Extensive Codec Support (G711, G722, GSM, Speex, ILBC)

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G729 Codec Support

 

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Custom FQDN

 

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Busy Lamp Field (BLF)

 

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Call Reporting

 

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Call Parking / Pickup

 

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Call Queuing

 

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Call Recording

 

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Intercom/ Paging

 

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Call Recordings Management

 

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Configure BLF’s from the Clients

   

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Sennheiser Headset Integration

   

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Management and Scalability

 

PBX Edition (Free)

Standard

Pro

Enterprise

Web-based Management Console

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Automated Provisioning of Devices

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Real Time Web-based System Status

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Integrated Web Server

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Easy Backup and Restore

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SBC to Configure Remote Extensions

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VMware / Hyper-V Compatibility

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Scheduled Backup

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Connect Remote 3CX PBX Systems (Bridges)

 

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Scheduled Restore

   

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Inbuilt Fail Over Functionality

   

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Standby Licence

     

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Unified Communications

 

PBX Edition (Free)

Standard

Pro

Enterprise

See the Presence of Your Colleagues

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Receive Voice Mail via Email

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Advanced Forwarding Rules

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Setting Up Conference Calls

 

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Receive Faxes via Email as PDF

 

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Integrated Fax Server

 

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Integrate Offices with 3CX Bridge

 

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CallVia3CX

   

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View Presence of Bridged PBXs

   

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Call Center / Contact Center

 

PBX Edition (Free)

Standard

Pro

Enterprise

Advanced Queue Strategies

   

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Advanced Call Reporting

   

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Real Time Queue Statistics

   

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Queue Reports

   

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Barge In / Listen In / Whisper

   

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Query Customer Name Based on Caller ID

   

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Ability to Use 3CX Clients API

   

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Link Company Directory with LDAP / ODBC

   

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Sync Phonebook with Microsoft Exchange

   

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Real Time Queue Monitoring

   

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Wallboard

   

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Switchboard Queue Manager View

   

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Call Recordings Search

   

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Supervisor can Log Agents In/Out

   

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Supports External Agents

   

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Callback if queue full

   

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CRM Integration / Scripting Interface

   

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SLA alerting/reporting

   

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Mobility

 

PBX Edition (Free)

Standard

Pro

Enterprise

Android Client

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iOS Client

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Windows Phone Client

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CTI Support

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Seamlessly Create Conference Calls

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Users can Configure their Own Extension

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Provisioning by Email

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Manage the 3CX Client from within the Console

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Includes 3CX Tunnel to Avoid NAT Problems

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IP Phone Management

 

PBX Edition (Free)

Standard

Pro

Enterprise

Automatic Plug & Play Phone Provisioning

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Manage IP Phones Network Wide from Console

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Restart Phones Remotely

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Update & Manage Firmware Network Wide

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Application Integration

 

PBX Edition (Free)

Standard

Pro

Enterprise

Office 365 (address book only)

 

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Microsoft Outlook

 

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TAPI

   

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Office 365

   

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Salesforce

   

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Microsoft Dynamics

   

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Microsoft Exchange 2013 / LDAP / ODBC

   

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SugarCRM

   

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Google Contacts

   

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Exact

   

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Zendesk

   

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Freshdesk

   

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act!

   

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Datev

   

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Web Conferencing

 

PBX Edition (Free)

Standard

Pro

Enterprise

Plugin Free – WebRTC

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One-click conference

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Meeting Recording

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Remote Control / Assistance

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Screen Sharing

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Unlimited Users

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Participants Included

5

10

50

100